Heather was very patient and knowledgeable during the entire process. She kept me informed of every move or request that was needed to retrieve data & information on my mother’s house. She went the extra miles knowing my situation and circumstance that most agents would not have succeeded. Heather was very professional and simply AWESOME!! One of the best agents I have ever worked with to sell house! Applauds and kudos to Heather!! - OC

We are delighted to work with Heather, she has been there for us at every turn, from sale to purchase to rentals, she had our back at every step! She is not only very professional and very knowledgeable but is extremely dedicated and worked tirelessly until the job was done. - GC

Heather deserves to be your agent of the year. She went above and beyond to help us sell our house. She was very knowledgeable about the market and the laws pertaining to real estate sales and she was invaluable in providing personal support to us. I would highly recommend her to anyone in the Austin area that is looking to sell a house. She is the best! - WLS

Excellent service. Agent was excellent communicator, mindful of our requests, quickly responded and gave good advice. Highly recommended. - BG

Heather is truly a professional. She is knowledgeable about all facets of the home buying process. She is a fabulous guide thru process of buying and building. She was a step ahead at each turn and was able to help us navigate with good advice throughout the entire experience. We haven’t purchased a home in over 30 years and much about the process has changed. Heather knew what we needed to get done and when to do it. - TB

Heather was an outstanding buyer’s agent. We looked at many homes. Many were on short notice, just minutes from being listed on Zillow. She was quick to point out issues to items of concern at the properties we visited. Once we found a property to make an offer on, she did the analysis to determine a strong offering price to start with. Her negotiation skills are spot on. And she was with me every step of the way. At no time did I ever feel like she was being unresponsive. She is always quick to communicate. I give Heather 3 thumbs up! - RC

I can’t say enough good things about our realtor Heather Glencross. We are new to the Austin area and Heather was a GOD send to us. She knew the neighborhoods and their real estate values. She listened to our home requirements and I believe we looked at about 5 homes before we found the one we purchased. Our real estate transaction was a complicated one and Heather was never to busy to answer our calls or keep us informed where we were in the process. Her honesty and integrity are beyond reproach and I highly recommend Heather to anyone buying or selling their home. - MAD

Heather was great, and she gave great advice. She really advocated for us, especially when there were many different options that could confuse first time home buyers. - AH

Heather was great to work with - incredibly responsive and helpful! She ensured the experience went smoothly from start to finish. Thank you! - CT

Knowledgeable, friendly, and helpful. - SB

Heather responded to every text and email from me immediately, which was important to me. - KR

We felt safe knowing Heather would not let anything fall through the cracks. She always had solutions when there were bumps in the road through the entire process went very smoothly. - JB

Cannot say enough about Heather Glencross. Her knowledge, experience and people skills throughout the home buying process saved us time and literally thousands of dollars. Her constant contact and pertinent questioning of an inexperienced loan officer and mortgage processor ensured that the best interest rate was obtained in a timely manner and closing costs were reasonable. She oversaw the home inspection and monitored the agreed to repairs. As we were buying a home in Texas while living in Florida, Heather was our personal representative with the sellers and title company. Denise and I would like to thank Heather and the folks at ERA Colonial for their care and attention throughout the home buying process. - JW

Heather was amazing! We were not great clients. We moved to CA before we were able to list our home in TX. We had a pool being built that wasn't finished. I'm pretty sure I wouldn't have put up with us. Heather went above and beyond regularly, meeting with contractors, sending pictures of the pool, and working with the relocation company. We have moved a LOT (bought and sold 6 houses). Heather is THE BEST we have worked with! Congrats on having such a great agent!! - CG

Our closing wasn’t smooth in any shape, fashion or form. We firmly believe that we would never have gotten to settlement if it hadn’t been for Heather. Not only did she do her part but she assisted the buyers as their agent was not hardly available. Being military, we have made many moves over the last 35 or 40 years and she hands down the best agent we ever had. - R&JA

Heather is very helpful and knowledgeable and I found her very trustworthy, which was very important to me. She advised me about things at each property she showed me that that I should consider before purchasing, which may have been against her interests as a real estate sales agent, but which gave me confidence in her. I never felt like she was trying to pressure me into a sale. She also showed me some properties that were outside of my own set of choices, but which were good for me to see. I wanted to close the deal before the end of the 2015 and Heather worked tirelessly to see that this happened — even working on Christmas Eve. I will recommend Heather to anyone who is looking for a real estate agent, and should I buy other properties, Heather the realtor that I want to represent me. - RM

She is an excellent agent, very experienced. - JW

Very Satisfied. - LP

Heather was friendly, professional, and highly knowledgeable. It was an absolute pleasure working with her to find our new home! - BC

Heather was absolutely sensational to work with! Far exceeds excellence in services, knowledge and getting the fine details met. - FC

Heather came so very well prepared at first meeting. Her willingness to accept a short sell time, internet/tech savviness, staging efforts and prompt return of emails certainly made our working together easier! - C&RC

Heather Glencross was an exceptional real estate agent who helped us in every step of the way. She provided us with very friendly and professional service. We have truly enjoyed working with her. - UU

Heather has a very extensive knowledge and shares it in a kind and very helpful way. She has been such a rock in storm for us during the house search. She was very encouraging and patient with the needs/ wishes of our family. If took us some time to get to know the area, and even with that Heather had so many excellent suggestions. We have two small children that we had to take along on our tours. She never minded them. In contrast, she was so loving towards them that my older son who is 7 years old still want to draw pictures for her. We deeply appreciated her loving and kind way. Our family with our need for a home was in so good hands. - MG

Excellent negotiator and very knowledgeable of the home selling process and preparation. BW

Heather is definitely committed to her customer. She goes the extra mile in every aspect of buying and selling. My home buying experience was very challenging considering the current market. Heather persevered in spite of being in several multiple offer situations. - CL

Heather is very gifted in what she does, but overall she does everything with a smile!! We love her! - VG

Heather helped my Mother with a variety of tasks (e.g. drove her to a variety of appointments). JC

She is very friendly and supportive of your decisions on choosing a home. She is also full of good advice in what to watch for in a home. - JR

Agent Heather Glencross spent time on staging my place & took superb photos. She networked with local agents out here – and we are way out here on Lake Travis – and arranged to get my rental duplex on a tour of homes, even though they aren’t normally toured. With Heather, if Marketing Plan A didn’t work she went to Plan B, C and D!!! - SR

Thank you for your help in marketing and selling our home Heather. You were a pleasure to work with and we wish you the best! - BO